RBS

Existing Customer - Callback Service

If you would like a customer service agent to call you at a time to suit, please enter your full telephone number (landline or mobile) and select a slot from the drop down boxes below. Our customer service agents can book you an appointment with a mortgage advisor or help with any enquiries you have with your existing mortgage.

No holding on the phone
No navigating through phone menus
No call charges for landline or mobile
A customer service agent will call you at the time requested

Your Contact Details

* Indicates required field. Calls may be recorded. We’ll send you an SMS alert before your scheduled call, just letting you know that we'll be calling you. If you do not consent to receiving the SMS alert and/or subsequent telephone call please do not proceed with submission of this form.

Please enter your name!
Please enter Your Mortgage Account Number!

If you are located outside of the United Kingdom please select your Country from the list below.

For UK numbers please include the leading 0. Examples: UK Landline 02012345678 & UK Mobile 07123456789

+44
A valid telephone number has not been provided!
For users outside of the United Kingdom you should enter your full telephone number without the Country code. Country codes are automatically added using your Country selection above. For example, do not add 0033 or +33 if you are based in France. Please include local dialling codes only.
Please select a day and a time or ask the next available agent to call!

Alternatively call us on 0800 056 0567 (Minicom 0800 027 1396) Mon-Fri 8am–8pm, Sat-Sun 9am–4pm. Excluding public holidays.